Habitcrawl Support
Need help, found a bug, or have an idea?
Email cloudshadowstudios@gmail.com. It helps to include your iPhone model, iOS version and the app version (Settings › About in Habitcrawl).
You can also send feedback from inside the app: Settings › Send feedback or report a bug.
Common questions
How do I restore my Pro purchase?
Open Habitcrawl › Settings › Restore Purchases (also on the Pro screen). Make sure you're signed in with the same Apple ID you bought Pro with.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings › your name › Subscriptions › Habitcrawl Pro. Cancel at least 24 hours before it renews. Lifetime Pro is a one-time purchase and never renews.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and choose the purchase.
How do I move my progress to a new phone?
With Pro, turn on Settings › iCloud backup. On the new phone, install Habitcrawl and tap "Returning hero? Restore from iCloud" on the first screen, or Settings › Restore from iCloud. Your data goes to your own private iCloud; we can't see it.
Apple Health isn't checking off my habits.
Open the Health app › your profile › Apps › Habitcrawl and make sure the data types are turned on. Then open Habitcrawl; it checks Health each time it opens. Some data (like sleep) can take a little while to appear from your watch.
I missed a day. Did I lose my streak?
Streak shields cover a missed day automatically if you have one. You earn a shield every 7 days of a streak, and Pro adds one free each week. Going away? Turn on Vacation mode in Settings to pause everything.
The Apple Watch app says to open Habitcrawl on my iPhone.
Open the iPhone app once and check off a habit so it can send today's list to your watch. Keep both devices nearby for a few seconds.